Customer Service


10:00am 6:00pm EST


301- 329- 8301


Return Address


6396 Coventry Way


Clinton, MD 20735


1. Credit card decline


For security reason, the credit card processing companies check the BILLING ADDRESS to see if it is matches. If it doesn't match, it will decline it even if you have funds in your account.


In your bank statement, it will look as if your payment has been made. But in actual, your bank is just holding that amount in assuming that the transaction will go through. Since your card has been declined by our bank, your bank will release the money that they are holding within certain amount of time (according to their policy).


If you received an email saying that your card has been declined, even though you have enough funds in your account, Please check your billing address and make the correction.

EON Hair
6396 Coventry Way
Clinton, MD 20735
United States
Phone: (301)637-6462

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